Fast Track celebrates 10th anniversary with fifth consecutive Great Place to Work award

In October 2026, Fast Track is celebrating a major milestone in its corporate history. Alongside its tenth anniversary, the iGaming CRM specialist has been certified as a Great Place to Work for the fifth consecutive year. The certification covers its operations in Malta, Sweden, and Spain. At a time when technological shifts are challenging many organizations, Fast Track appears to have found a way to balance innovation with high levels of employee satisfaction.

The participation rate of the workforce is particularly notable. All approximately 170 employees took part in the survey, resulting in a 100 percent participation rate. This is an unusually high figure for the industry, suggesting strong identification with the company. The fact that the survey was completed within just two weeks further demonstrates the efficiency and engagement of the teams across different locations.

Numbers and facts

The statistical evaluations of the certification confirm the high quality of the work environment. Fast Track achieved a Trust Index score of 89 percent. This metric evaluates categories such as credibility, respect, fairness, pride, and camaraderie. With this result, the company ranks among world-class employers in the IT, Software, and Solutions sector. Another key data point is adaptability: 96 percent of employees stated that the company adapts quickly when change is needed. This is especially relevant given that 2026 was characterized by a complete redesign of work processes around Artificial Intelligence.

"Our culture is our strongest asset, and it is what allows us to adapt, innovate and drive change at the pace we do. This year, we rebuilt the way we work around AI, with our teams driving that transformation themselves." - Simon Lidzén, Co-Founder and CEO of Fast Track

Background

Fast Track has experienced dynamic development over the past decade. The company was founded in Malta in February 2016. Its breakthrough in the iGaming world came in 2018 with the launch of its real-time CRM platform. Since then, technological innovations have followed in quick succession: the Singularity model for one-to-one personalization was introduced in 2021, followed by AI-driven gamification in 2024. In 2025, the company presented the first natural language platform for CRM, and in January 2026, Greco, a gameplay risk engine, was fully integrated as a core product. The tenth anniversary was celebrated by the entire team at a Growth Summit in Gozo in August 2026.

Experts from Great Place to Work emphasize that maintaining certification for five consecutive years requires sustained effort. Linda Löfman, a consultant for the organization, noted that fundamental changes, such as the implementation of AI-centric workflows, typically lower employee morale. The fact that Fast Track kept its scores stable indicates a culture that people believe in and leaders who actively listen.

Why it matters for German players

For German players, news regarding the quality of software providers like Fast Track is indirectly significant. The company provides the technology behind the CRM systems that casinos use to communicate with their customers. When a provider is certified as a Great Place to Work and utilizes products like Greco for risk detection, it points toward a professional and secure infrastructure. In Germany, the Interstate Treaty on Gambling 2021 (GlüStV 2021) is the relevant legal basis. Only providers on the whitelist of the GGL are permitted to offer their services legally. These licensed casinos must follow strict rules, such as the monthly deposit limit of 1,000 euros and the one-euro stake limit per spin on slots. Systems from Fast Track help operators implement these regulatory requirements technically while improving player protection through data analysis.

What it means for GGL-licensed casinos

Casinos with a German license from the GGL rely on dependable partners who understand the complex requirements of LUGAS and OASIS. Fast Track offers solutions specifically designed for personalization while maintaining player protection. By integrating AI, legal providers in Germany can better respond to problematic gambling behavior, which is a central pillar of German regulation. The stability of Fast Track over ten years gives operators the necessary planning security essential in a highly regulated market like Germany.