Digitain Hires Carla Dualib to Lead Commercial Operations in Brazil

The global iGaming landscape is shifting its focus toward South America, with Brazil emerging as a primary battleground for major platform providers. Digitain has made a significant move by appointing Carla Dualib as its new Head of Commercial for Brazil. This decision highlights the company's commitment to capturing market share in one of the most promising regulated environments globally. Dualib joins Digitain from Softswiss, where she served as a business manager for the Brazilian region, bringing a wealth of local knowledge and commercial experience to her new role.

Dualib is a well-respected figure in the industry, particularly known for her expertise in security and compliance. Before her tenure at Softswiss, she led customer advocacy at Certta, a Brazilian identity verification and anti-fraud platform founded in 2019. This specialized background is particularly relevant as Brazil establishes its new regulatory framework, where player verification and fraud prevention are paramount. Digitain's choice to hire a specialist in these areas suggests a proactive approach to meeting the rigorous demands of the local authorities.

Numbers and facts

Digitain's recruitment drive has been extensive throughout the past few months. The appointment of Carla Dualib follows the hiring of Terry Lee as Head of Asia and Dario Jurčić as Chief Commercial Officer for Europe and Africa. The company's expansion is not limited to personnel; on August 19, 2026, Digitain also secured a gaming manufacturer license in South Africa. In Brazil, the competition is stiff, as established European operators with larger resource pools are entering the market, forcing platform providers to accelerate their localization efforts.

"Brazil is experiencing an extraordinary moment in the global gaming industry. Having the opportunity to be part of this transformation while representing a company with Digitain’s history, technology, and global presence is something that makes me incredibly happy." - Carla Dualib, Head of Commercial Brazil at Digitain

Background

The Brazilian market is currently undergoing a massive transformation from an unregulated state to a structured legal framework. This shift has attracted numerous international players, including Altenar, which recently expanded its local team with three new appointments, including Frederico Caputi as Sales Manager. Industry experts, such as Steven Valentine of Comtrade Gaming, emphasize that while the new regulations bring excitement, they also create challenges for local operators who must now compete with highly experienced global firms. Dualib's mission at Digitain is clear: to remain close to operators and partners while developing new business avenues and strengthening existing relationships within this competitive climate.

Why it matters for German players

While the developments in Brazil may seem distant, they reflect a global trend toward stricter regulation and professionalization within the iGaming industry. For players in Germany, the landscape is defined by the Interstate Treaty on Gambling 2021 (GlüStV 2021). It is essential for German residents to play only at casinos listed on the GGL whitelist. These licensed operators adhere to strict safety standards, such as the 1,000 Euro monthly deposit limit and the 1 Euro maximum stake per spin on virtual slot machines.

The technical advancements driven by companies like Digitain in international markets often lead to better security features across the board. However, the German market remains unique due to its mandatory integration with the LUGAS and OASIS systems, which ensure player protection and prevent simultaneous play across multiple platforms. Players should always verify the license of an online casino to ensure they are protected by German law, as unlicensed offshore sites offer no such guarantees.

What it means for GGL-licensed casinos

For GGL-licensed casinos in Germany, the global expansion of platform providers like Digitain means access to increasingly sophisticated software solutions. As these providers grow in markets like Brazil, they invest more in R&D, which eventually benefits the entire industry. However, German operators must ensure that any third-party technology they use is fully compliant with the specific requirements of the GGL. The focus on identity verification seen in Dualib's background is a shared priority with the German market, where secure player identification is the cornerstone of the legal gambling framework. As the industry becomes more global, the standards for compliance and technology continue to rise, benefiting licensed operators who prioritize integrity.