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  2. BetMGM joins forces with Gametime for live event rewards
International

BetMGM joins forces with Gametime for live event rewards

11 October 20266 Min.by Lisa Lustich
Editorially reviewed by Lisa LustichLast review: 11 October 2026
BetMGM kooperiert mit Gametime für Ticket-BelohnungenAI-GENERATED

BetMGM customers in the US can now exchange loyalty points for concert and sports tickets. The operator is currently active in 31 markets.

TL;DR · Key takeaway

BetMGM has entered into a strategic marketing partnership with the ticketing platform Gametime to bridge digital rewards and real-world experiences. Players can now redeem BetMGM Rewards Points for credits to purchase tickets for sports events and concerts. This move aims to enhance customer loyalty by providing unique lifestyle opportunities beyond traditional gaming. The initiative also emphasizes responsible gambling through the integrated GameSense program as BetMGM continues its expansion across 31 jurisdictions.

The boundary between digital gaming and physical entertainment continues to blur with the latest announcement from BetMGM. On October 6, 2026, the prominent operator revealed a new partnership with Gametime, a mobile-first platform dedicated to live event ticketing. This collaboration allows players to convert their digital BetMGM Rewards Points into tangible experiences, such as tickets for major sporting events, high-profile concerts, and various theater productions.

This expansion of the loyalty program is designed to offer more than just typical casino perks. While points were previously redeemable for stays at MGM Resorts properties or dining experiences, the integration of Gametime provides a significant flexibility upgrade. For users in the United States, where BetMGM operates in 31 markets, this represents a meaningful shift in how loyalty is rewarded in the iGaming sector. It transforms digital play into memories that extend far beyond the screen.

Numbers and facts

BetMGM is currently established in 31 mobile and retail markets. The loyalty ecosystem is vast, connecting online players with the physical infrastructure of MGM Resorts. Gametime brings its proprietary "Gametime Guarantee" to the table, ensuring that fans receive their tickets reliably and quickly. Early data from the program shows that players have already redeemed points for high-demand items, including tickets to a major international soccer final and several sold-out concert tours.

The leadership teams of both companies highlight that modern loyalty is about more than just transactional value. Matt Prevost, BetMGM’s Chief Revenue Officer, noted that the partnership is about connecting customers to the events they care about most.

„Loyalty isn’t just about earning and spending points, it’s about giving players opportunities to enjoy special moments they can’t find anywhere else. Our partnership with Gametime gives customers more flexibility in how they use their points while connecting them to the events they care about most.“ - Matt Prevost, Chief Revenue Officer at BetMGM

Background

Gametime was built with a mobile-first philosophy to simplify the often-complex process of buying last-minute tickets. According to CEO Brad Griffith, the company’s mission is based on the idea that live events turn good days into great stories. For BetMGM, this is a strategic move to differentiate itself from competitors who primarily focus on cash-back or free-play incentives. Furthermore, the company maintains a strong focus on player safety. By utilizing GameSense, a program licensed from the British Columbia Lottery Corporation, BetMGM provides resources for responsible play across all its digital and retail touchpoints.

„Live events have a way of turning a good day into a great story, and that’s the reason Gametime exists. Partnering with BetMGM lets us bring that feeling to even more fans, giving players a fast, easy way to trade their rewards for a night they won’t forget.“ - Brad Griffith, CEO and Founder of Gametime

Why it matters for German players

For players in Germany, this specific partnership is not yet available, as BetMGM focuses its rewards program on the North American market. However, it serves as an interesting case study for the evolution of the industry. In Germany, the Fourth Interstate Treaty on Gambling (GlüStV 2021) sets strict boundaries for how operators can market their services and incentivize players. The 1,000 Euro monthly deposit limit and the 1 Euro stake limit for virtual slots are central pillars of the German regulatory framework managed by the GGL.

While German-licensed casinos must adhere to rigid advertising guidelines, the shift toward non-monetary rewards like event tickets could eventually become a trend in Europe as well, provided they meet player protection standards. German players are always encouraged to use platforms listed on the official GGL whitelist to ensure they are protected by the LUGAS monitoring system and have access to reliable support mechanisms.

What it means for GGL-licensed casinos

Operators within the German jurisdiction could view such international partnerships as a blueprint for legal market differentiation. By offering lifestyle rewards that offshore sites (like those licensed in Curacao) cannot easily provide, legal operators can improve their channelization rates. However, any loyalty scheme in Germany must be carefully balanced to ensure it does not encourage excessive gambling, a key priority for the GGL. Moving toward experiential rewards rather than simple monetary bonuses might offer a way to engage players without solely focusing on the financial aspects of the game.

Key Takeaways

  • BetMGM and Gametime launched their partnership in October 2026.
  • Players can redeem rewards points for live event tickets in 31 US markets.
  • The Gametime Guarantee ensures reliable delivery of all purchased tickets.
  • Matt Prevost highlights the added flexibility for the BetMGM Rewards program.
  • Responsible gambling remains a focus through the integrated GameSense tools.

Frequently asked questions

What does the partnership between BetMGM and Gametime offer?

BetMGM customers can exchange their loyalty points for Gametime credits. These credits can be used to purchase tickets for sports events, concerts, and other live entertainment through the Gametime platform.

Where is this reward system currently available?

The offer is currently exclusive to players in the United States. BetMGM is active in 31 markets there, offering both mobile and retail betting services.

How is player safety addressed in this program?

BetMGM integrates the GameSense program, which provides players with tools and information for responsible gambling. This program is available across both their mobile and desktop platforms.

Are there similar ticket reward programs for players in Germany?

Due to the strict regulations of the GlüStV 2021, loyalty programs in Germany are more restricted. While some operators offer rewards, they are closely monitored to ensure they do not encourage addictive behavior.

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About the author

Lisa Lustich

Lisa Lustich

Editor-in-chief & casino tester

Lisa Lustich has been testing German-language online casinos since 1997 and runs the Lustich.de newsroom. More than 400 published reviews, certified player-protection advisor (BZgA training, 2019).

All articles by Lisa Lustich →

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